Say It Right The First Time

دانلود 110 دانلود کتاب دانلود کتاب خرید سریال جت فا dir="ltr">Contents :

Section I:Your Power and How It Impacts People
1.  100% Accountability:
Harnessing the Power of Your Words
2.  The Key to the Kingdom:
How to Capture Discretionary Effort
and Build Accountability
3.  Your Power, Your Position, and Its Impact:
How to Gain Trust and Create Alignment
Section II: Your Words and How They Trigger Action or Reaction
4.  The Black Hole:
How to Make Your Point So What You
Say Is What They Hear
5.  15 Irritating Word Habits:
How They Trigger Reaction and What to Do About It
6.  When Your Words Get You in Trouble:
How to Recover Quickly and Prevent a Repeat Performance
Section III: Your Words and How They Inspire or Derail
7.  Talking Straight Responsibly:
How to Be Direct and Handle People Who Are Not
8.  Commitments with Integrity:
How to Replace Casual Promises with Real Ownership
9.  Holding People Accountable:
How to Demand the “Best in Performance” and Get It

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